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OneBella™ Terms of Service
Effective Date: August 3, 2025
Last Updated: August 3, 2025
1. Acceptance of Terms
By accessing or using OneBella™ ("the Service," "our App," "the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
OneBella™ is a comprehensive diabetes management platform designed to help users track glucose levels, monitor food intake, and receive AI-powered health insights. This Service is intended for informational and educational purposes and should supplement, not replace, professional medical care.
⚠️ Important Medical Disclaimer
OneBella™ is NOT a medical device and should not be used as the sole basis for medical decisions.
- Consult Healthcare Providers: Always consult with qualified healthcare professionals before making any changes to your diabetes management plan
- Emergency Situations: In case of medical emergencies, contact emergency services immediately
- Traditional Monitoring: Continue using your prescribed glucose monitoring devices as directed by your healthcare provider
- AI Limitations: AI predictions and recommendations are based on data patterns and should be verified with actual glucose readings
2. User Eligibility and Age Requirements
Age Restrictions
- Users 13-17: Require parental consent and supervision (COPPA compliance)
- Users 18+: May use the Service independently
- Users under 13: Not permitted to use the Service
Health Requirements
- Users must have been diagnosed with diabetes or be under medical supervision
- Users with certain medical conditions should consult healthcare providers before use
- The Service is not intended for use during pregnancy without medical approval
3. User Accounts and Responsibilities
Account Security
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
- You agree to provide accurate and current information when creating your account
Prohibited Uses
You agree NOT to:
- Share medical data belonging to others without consent
- Use the Service for illegal activities
- Attempt to reverse engineer or hack the platform
- Share your account credentials with others
- Upload harmful, offensive, or inappropriate content
4. AI and Machine Learning Features
AI Capabilities
- Glucose Predictions: Machine learning models predict trends up to 6 hours
- Food Analysis: Computer vision analyzes food photos for carbohydrate estimation
- Pattern Recognition: AI identifies trends in your glucose and lifestyle data
- Voice Processing: Speech-to-text for hands-free data entry
AI Limitations
- AI predictions are estimates based on historical data patterns
- Accuracy may vary based on individual factors and data quality
- AI recommendations should always be verified with healthcare providers
- Machine learning models improve over time but are not perfect
5. Privacy and Data Protection
- Encryption: All health data is encrypted using AES-256 medical-grade encryption
- HIPAA Compliance: We follow HIPAA guidelines for protected health information
- No Data Selling: We never sell your personal or health data to third parties
- User Control: You can export or delete your data at any time
6. Service Availability
We strive to provide reliable service, but we cannot guarantee 100% uptime. The Service may be unavailable due to maintenance, updates, or technical issues. We are not liable for any damages resulting from service interruptions.
7. Limitation of Liability
OneBella™ is provided "as is" without warranties of any kind. We are not liable for any medical decisions made based on the Service or any damages resulting from its use. Users assume full responsibility for their diabetes management decisions.
8. Contact Us
If you have questions about these Terms of Service, please contact us:
- Email: statsandsystems@gmail.com
- Support: statsandsystems@gmail.com
Built with ❤️ by a T1D dad for every T1D family. Your safety and health are our highest priorities.