Effective Date: November 15, 2025 Last Updated: November 15, 2025
1. Acceptance of Terms
Welcome to OneBella™. By downloading, installing, or using the OneBella™ mobile application (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
For users under 18: Your parent or legal guardian must review and accept these Terms on your behalf before you can use the App.
2. Description of Service
OneBella™ is a mobile application designed to help individuals with Type 1 Diabetes (T1D) manage their health through:
Glucose tracking and trend analysis
Food logging with AI-powered nutritional analysis
Gamification features for children (stickers, rewards, streaks)
Community features (T1 Nearby™ map, messaging, friend connections)
IMPORTANT: OneBella™ is NOT a medical device and is NOT intended to diagnose, treat, cure, or prevent any disease or medical condition.
3.1 Not a Substitute for Professional Medical Advice
OneBella™ provides educational and tracking tools only
Always consult your healthcare provider before making medical decisions
Never disregard professional medical advice based on information from the App
In case of medical emergency, call 911 or your local emergency number immediately
3.2 No Medical Diagnosis
Glucose insights, AI food analysis, and Bella AI responses are informational only
The App does not provide medical diagnosis or treatment recommendations
AI-generated content may contain errors or inaccuracies
3.3 No Liability for Medical Decisions
We are not responsible for any health outcomes resulting from your use of the App.
4. Age Requirements and Parental Consent
4.1 Age Requirements
Users under 13: Require verifiable parental consent (COPPA-compliant)
Users 13-17: May create accounts with limited features; parental oversight recommended
Users 18+: Full access to all features
4.2 Parental Consent (COPPA Compliance)
For users under 13:
Parent or legal guardian must approve account creation
Parents receive a 6-digit verification code to authorize the account
Parents can access the Parent Dashboard to monitor child activity
Parents can revoke consent and delete the child's account at any time
4.3 Verification
We reserve the right to verify ages and request proof of parental consent at any time.
5. User Accounts
5.1 Account Creation
You must provide accurate and complete information
You are responsible for maintaining the confidentiality of your password
You are responsible for all activities that occur under your account
You must notify us immediately of any unauthorized use
5.2 Account Types
Child Accounts (under 13): Created with parent approval, limited features
Teen Accounts (13-17): Limited community features, optional parental oversight
Adult Accounts (18+): Full access to all features
Caregiver Accounts: Can link to child accounts for monitoring
5.3 Username-Based Child Accounts
Parents can create child accounts without requiring an email address:
Child logs in with username and password only
Parent retains full control via Parent Dashboard
Parent is responsible for child's compliance with these Terms
6. User Conduct
6.1 Prohibited Activities
You agree NOT to:
Violate any laws or regulations
Infringe on others' intellectual property rights
Transmit harmful, threatening, abusive, harassing, or offensive content
Impersonate another person or entity
Upload viruses, malware, or malicious code
Interfere with the App's operation or security
Use the App for commercial purposes without authorization
Share another user's personal information without consent
Engage in spamming, phishing, or fraudulent activities
Create multiple accounts to evade bans or restrictions
6.2 Community Guidelines
When using community features (T1 Nearby™, messaging):
Be respectful and supportive
Do not share medical advice (unless you are a licensed healthcare provider and clearly identify yourself)
Do not share personal contact information publicly
Report inappropriate behavior using in-app reporting tools
6.3 Content You Post
You are solely responsible for any content you post, including:
Messages, comments, and chat communications
Profile information and photos
Food logs and health data shared with others
7. Intellectual Property
7.1 Our Ownership
OneBella™ and all related content (text, graphics, logos, icons, images, audio clips, software) are owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws.
7.2 Your License
We grant you a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.
7.3 User Content
You retain ownership of content you create (glucose logs, food entries, messages). By using the App, you grant us a worldwide, royalty-free license to use, store, and display your content solely to provide the App's services.
We will not use your health data for advertising or sell it to third parties.
8. Third-Party Services
8.1 Integrations
OneBella™ integrates with third-party services:
Firebase (Google LLC) - Authentication
OpenAI - AI food analysis and Bella assistant
Dexcom Share API - Continuous glucose monitoring
Garmin Connect - Activity and health data
OpenStreetMap - Map and POI data
8.2 Third-Party Terms
Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for third-party services.
8.3 No Endorsement
We do not endorse any third-party products, services, or content mentioned in the App or by other users.
9. Data Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Key Points:
We encrypt all health data (TLS/HTTPS and AES-256)
We comply with COPPA for users under 13
We implement HIPAA-consistent safeguards
We do not sell your personal information
You can delete your account and data at any time
10. Gamification and Rewards
10.1 Kids-Only Feature
Gamification (stickers, points, levels, streaks) is available only for users under 13.
10.2 No Monetary Value
Stickers, points, and achievements have no monetary value and cannot be exchanged for cash or prizes.
10.3 Fairness
We reserve the right to adjust gamification mechanics, award or revoke stickers, or reset progress in cases of abuse or technical errors.
11. Termination
11.1 Your Right to Terminate
You may delete your account at any time through Settings → Account → Delete Account.
11.2 Our Right to Terminate
We reserve the right to suspend or terminate your account if:
You violate these Terms
You engage in fraudulent or harmful activity
We are required to do so by law
We discontinue the App (with 30 days' notice)
11.3 Effect of Termination
Upon termination:
Your access to the App will cease immediately
Your data will be deleted according to our Privacy Policy (30-90 days)
Provisions of these Terms that should survive (e.g., liability disclaimers) will remain in effect
12. Disclaimers
12.1 "As Is" Basis
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
12.2 No Guarantee of Accuracy
We do not guarantee that:
The App will be error-free or uninterrupted
AI-generated content will be accurate or reliable
Device integrations (Dexcom, Garmin) will work at all times
Community features will be available 24/7
12.3 Third-Party Data
We are not responsible for:
Errors in OpenStreetMap restaurant/POI data
Inaccurate AI food analysis results
Technical issues with Firebase, OpenAI, or other services
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
13.1 Medical Outcomes
Any health outcomes, injuries, or damages resulting from your use of the App, including but not limited to:
Incorrect glucose readings or trends
Inaccurate food nutritional estimates
Reliance on AI-generated advice
Device integration failures
13.2 Indirect Damages
Indirect, incidental, consequential, or punitive damages, including:
Lost profits or data
Business interruption
Emotional distress
Cost of substitute services
13.3 Maximum Liability
Our total liability to you for any claims arising from your use of the App shall not exceed $100 USD or the amount you paid us in the past 12 months (whichever is greater).
14. Indemnification
You agree to indemnify, defend, and hold harmless OneBella™, its affiliates, and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including attorneys' fees) arising from:
Your use of the App
Your violation of these Terms
Your violation of any third-party rights
Content you post or share
Your medical decisions based on App information
15. Dispute Resolution
15.1 Governing Law
These Terms are governed by the laws of the State of Maine, without regard to conflict of law principles.
15.2 Arbitration
Any disputes arising from these Terms or your use of the App shall be resolved through binding arbitration in accordance with the American Arbitration Association (AAA) rules, except:
Small claims court disputes (under $10,000)
Injunctive relief requests
15.3 Class Action Waiver
You agree to resolve disputes with us on an individual basis only. You waive any right to participate in class action lawsuits or class-wide arbitration.
16. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by:
Posting the updated Terms in the App
Sending an email notification (if you provided an email)
Displaying an in-app notification
Your continued use of the App after changes constitutes acceptance of the updated Terms.
If you do not agree to the updated Terms, you must stop using the App and delete your account.
17. Miscellaneous
17.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and OneBella™.
17.2 Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full effect.
17.3 No Waiver
Our failure to enforce any right or provision of these Terms does not waive that right or provision.
17.4 Assignment
You may not assign these Terms without our written consent. We may assign these Terms to any successor or affiliate.
17.5 Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control (e.g., natural disasters, pandemics, government actions).